Scheduled maintenance notice

Customer update scheduled maintenance Sunday 07 September from 04:30 to 07:30

We will be completing essential scheduled maintenance across our app and online banking websites on Sunday 07 September from 04:30 to 07:30.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

• PTSB ATMs
• ATM Transactions
• Google Pay
• Apple Pay
• PTSB Visa Debit and Credit Card Transactions (in-store, online and mobile payments) 

The following services will remain available throughout the maintenance period:

• Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
• Open24 website
• Business24 website
• Mobile App

Customer update scheduled maintenance Sunday 07 September from 07:30 to 08:30

We will be completing essential scheduled maintenance across our app and online banking websites on Sunday 07 September from 07:30 to 08:30.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

• Open24 and Business24 websites
• Mobile App
• Automated Telephone Banking Service
• Open banking (TPP) Account info and payment services 
• eCommerce SCA Challenge services 
• Incoming Instant SEPA Credit Transfer payments  

The following services will remain available throughout the maintenance period:

• Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
• PTSB ATMs
• Debit and Credit Card transactions
• Apple and Google Pay transactions
• eCommerce SCA exempt services

Publishing date 04 September 2025.