Scheduled Maintenance Notice

Customer Update Scheduled Maintenance Friday 21 March

We will be completing essential scheduled maintenance across our app and online banking websites from 22:00 Friday 21 March to 04:00 Saturday  22 March.

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

• Open24 and Business24 websites
• Mobile Banking App
• eCommerce SCA Challenge services 

The following services will remain available throughout the maintenance period:

• Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
• PTSB ATMs
• Debit & Credit Card transactions
• Apple & Google Pay transactions
• eCommerce SCA exempt services

Customer Update Scheduled Maintenance Sunday 23 March

We will be completing essential scheduled maintenance across our app and online banking websites from 05:00 - 08:00 Sunday 23 March .

The following services will be unavailable during this time, we apologise for any inconvenience this may cause:

• PTSB ATMs
• PTSB Visa Debit card transactions, including in-store, online, mobile payments (Google & Apple Pay) and ATM transactions

The following services will remain available throughout the maintenance period:

• Lost/Stolen card helpline - 1800 687 687 or +353(1) 212 4290, 24 hours a day, 7 days a week
• Open24 services 
• Credit Card transactions

Publishing date 14 March 2025