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Manage cards

At PTSB, we're making everyday banking easier by introducing new card features in the PTSB App to allow you greater control and security.

 

New in-app features

You can now have more control over your cards and day to day banking in your personal banking app. New features include:

  • Freeze and unfreeze your Debit or Credit Card in app.
  • You can replace your Debit Card as lost or stolen in app.
  • You can replace your Debit Card as damaged in app.

Take control of card-related issues you may encounter through the PTSB App and Open24 Online Banking.

Whether you’ve misplaced your card or need to have it replaced, we're here to help you find solutions quickly and conveniently.


 

Manage your card in the app

Manage your card in Open24

 

 

 

 

Please note there is a €5.00 charge for a replacement Visa Debit Card due to being lost/stolen.

Important information

A replacement card will take 5 to 7 working days to be received. 

If your Debit Card is replaced as damaged or due to natural expiry, you will need to allow up to 2 business days for it to update in your Digital Wallet. You will be unable to use your Digital Wallet during this period.

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