In order to keep things official, there’s just a few documents we’ll need from you. Whether you’re a new customer of PTSB or an existing customer whose personal identification documents are not up to date, you’ll need to provide us with some documentation such as:
We may also need extra documentation if you're switching your account or if you're looking to open a Student Account.
Whether you have just moved to Ireland, are seeking asylum or have recently been granted refugee status, you have a right to a Basic Payment Account and we want to help you open your account.
There are a few documents we’ll need from you to prove who you are and where you live. You will find a list of documents we can accept below, but first we want to let you know what documents we cannot accept to open a Current Account:
We regularly receive documents that we are unable to accept. Please note that we cannot accept the following:
You can use any one of the following:
All of the above must be in your own name.
Note: If you’re not able to provide an original at your local branch and you’re sending in documents by post, you must provide clean legible copies of 2 forms of identification or 1 certified copy of identification from the list above.
Documents can be certified by:
You can provide any one of the following:
All of the above must be in your own name and address.
Note: If you’re not able to provide an original at your local branch and you’re sending in documents by post, you must provide originals of 2 of the documents listed above.
Photo Identification
Your Photo ID needs to be in date within 30 calendar days for all in-app applications
Proof of Address
Utility Bills:
*only broadband & home phone bills, mobile bills not accepted
Bank Statements:
Revenue:
Address ID requirements vary depending on the document you choose to use (Utility bills and bank statements must be dated within the last 5 months. Revenue documents must be dated within the last 11 months.
We verify your identify through our in-app current account application. In some instances, your application may be referred to one of our branches, and in most cases, this happens because photos of identification or selfies fail due to poor quality. Here are some tips to help before you start your in-app application.
Tips for taking the perfect selfie
Your documents
If you are a new resident of Ireland, you may not have many proof of address documents yet.
A Revenue issued Tax Credit Certificate is a commonly accepted document you may be able to provide.
Revenue documents must be dated within the last 11 months.
If opening an account in a PTSB branch, the utility bill or statement can be dated within the last 6 months.
As well as the documents above, if you're switching your account from another bank you'll need to provide bank statements for the last 3 months from the account you're switching from (1 of which must be an original).
As well as the documents above, if you're opening a Student Account you'll need to provide proof that you’re attending a third level institution. This can be a dated letter of acceptance, invoice or receipt from your third level institution.
OECD Common Reporting Standard (CRS)
In line with the OECD Common Reporting Standard (CRS), financial institutions are obliged to collect and review information to identify the tax residence or multiple tax residences (if any) of their customers. As PTSB is a financial institution we are therefore required to collect certain information from our customers.
If you/the Account Holder have a tax residency/or multiple tax residencies outside Ireland / United States of America, we are required to report the following details in respect of the account to Revenue: name, address, date of birth, place of birth, account number, jurisdiction(s) of residence, Tax Identification Number (“TIN”), account balance and interest payments. Revenue will report this data to the tax authorities of each relevant participating country.
You will be required to provide this information to open an account.
You can find more information on the Revenue website.
As part of our application process you’ll need to sign an application form. This will be provided to you in the branch. Please read all information that is provided to you carefully and sign all relevant documents.
If you want to add an overdraft to your current account, we’ll require proof of income. These are the documents you’ll need to do that:
We are obliged under the Credit Reporting Act 2013 to collect and verify your PPSN. PTSB will collect your PPSN for all credit applications of €500 or greater.
You will need to provide any one of the following documents as proof of your PPSN during your application:
Please note, we cannot accept your Public Services Card as proof of PPSN
If you’ve been in your current job for less than 12 months, we’ll need a letter from your employer confirming permanency or a Salary Certificate (pdf, 378KB).
If you’re not an EU citizen and are applying for an overdraft facility, you’ll need to provide proof of your immigration status. This means you’ll need to prove you’re legally entitled to reside and work in the Republic of Ireland, by providing a Stamp 4, 5 or 6. You may need further documents that we can discuss at the time of your application.
