To make a euro payment over €10,000 within the European Economic Area (EEA), or to send foreign currency payments and money outside of the EAA, you will be required to complete a payment form and attend your local branch with photo ID to validate your payment. You can provide one of the follow forms of ID from the list below.
For foreign currency payments, the exchange rate applied to your payment will be based on the rate the payment is processed, not the day the form is submitted.
To ensure your payment is processed, you must attend your chosen branch for ID verification within 7 calendar days of submitting the payment form, with the day of submitting the form counting as 'Day 1'. Failure to attend the Branch will result in non-processing of the payment.
If you’re not able to provide an original proof of identification at your local branch and you’re sending in documents by post, you must provide clean legible copies of 2 forms of identification or 1 certified copy of identification from the list above.
| Acceptable proof of identification |
You can use any one of the following, once the document is in your own name:
The above documents must be current and up to date. |
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Documents can be certified by: |
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Payments to certain countries will require additional information to be supplied in Branch to process the payment.
Please ensure you bring the following additional information to your chosen branch to facilitate the payment process:
PTSB cannot validate the information that is now required for SWIFT payments to Pakistan. The customer is responsible for ensuring they provide this information.
Gaps in information or information deemed to be a mismatch could cause delays in payments, payments being returned and potential charges being applied to the funds and/or the customer.
