We will need to get some documents from you if you’re applying for a Savings Account or a Deposit Account with PTSB.
By asking for proof of identity and address, we are following legal rules and regulation e.g., Criminal Justice Act (Money Laundering and Terrorist Financing) 2010 (as amended), designed to prevent money laundering and terrorist financing.
This regulation requires us to satisfy ourselves as to your identity and joint account holders before opening an account, permitting transactions on an account, or providing certain services.
This applies to new and existing PTSB customers.
These are the minimum requirements, and PTSB may seek further documentation.
| Acceptable proof of identification |
The above documents must be current and up to date. |
|
Acceptable proof of address |
Your proof of address must have your full name and address on it. The name must match the name on your ID. Initials are not accepted. Some documents that we cannot accept: Mobile phone bills, receipts, invoices, motor tax correspondence and TV license. |
| Acceptable proof of PPSN |
A PPSN is the number used to identify tax payers in Ireland. This number is used by Revenue Commissioners to identify tax payers. We are required to collect this information for Savings and Deposit accounts. You may be asked to provide proof of PPSN with the following documents:
Documents that we cannot accept: CIS Public Services Card. |
In line with the OECD Common Reporting Standard (CRS), financial institutions are obliged to collect and review information to identify the tax residence or multiple tax residences (if any) of their customers. As PTSB is a financial institution we are therefore required to collect certain information from our customers.
If you, the account holder, have a tax residency/or multiple tax residencies outside Ireland/United States of America, we are required to report the following details in respect of the account to Revenue:
Revenue will report this data to the tax authorities of each relevant participating country. You will be required to provide this information to open an account. Find more information on the Revenue website.
We've answered some of your most commonly asked questions.
If you have recently changed your name, but your passport is still in your previous name, it is the passport that is the legal identification that is acceptable proof of identity.
Proof of name change include:
If your name or ID differs to that of your proof of address, please supply the following applicable documentation evidencing both names:
Proof of name change include:
For joint account opening, both parties should attend the appointment. If this is not possible, an account may be opened in a single name and the second party can be added later.
Proof of identity and proof of address will be required for the second party, and they must present these documents at a branch.
Give us a call on 0818 50 24 24 or +353 1 66 505 94 (from abroad) to seek further assistance. Lines are open from 9am to 5pm Monday to Friday (excluding Bank Holidays).
Give us a call on 0818 50 24 24 or +353 1 66 505 94 (from abroad). Lines are open from 9am to 5pm Monday to Friday (excluding Bank Holidays).
Alternatively, you can find additional information relating to Enhanced Customer Support.
