What does it mean for you | What's different now | What will evolve over time
Permanent TSB is now known as PTSB.
It’s not just our name that’s different. It’s how we do things, too.
We’re creating a new banking experience built upon a better understanding of you. An experience that gives you more of what you need, when you need it. So you can do more of what matters.
We recently updated our banking app with a new design and features. We will continue to improve and build to make banking online easier for you, with more features being added over the coming months.
We’re evolving our technology to make ways to bank online easier, from applying online for a Current Account to a Mortgage. If you start any application online, you will still have the option to talk to one of our dedicated team.
We understand life is busy, so that’s why we offer multiple ways to connect and bank to suit your needs. You can connect with us online, in-person, over phone and in one of our 98 branches.
We’ll continue to listen to your valuable feedback and work to enhance our digital and in-person banking services for our customers. We’re evolving to build a better banking experience for you.
For your protection, and to prevent criminals from taking advantage of customers during this period, here are some examples of what will not change.
More information and general guidance on fraud and financial crime can be found on our website.
Warning: Remember, PTSB will never call, email or text you asking for: your account details, your Open24 number, Internet Password, Personal Access Number (PAN), your Visa Card CVV number or One Time Passcode. If you ever get an unsolicited phone call, email, text message or pop-up asking for any of these please contact us on +353 (1) 669 5851. Lines are open 24 hours a day.
